General Terms and Conditions (GTC) for cooperation with Immoplug www.immoplug.de

  1. Scope of application

The following General Terms and Conditions (hereinafter “GTC”) govern the use of the services of Immoplug (hereinafter “Immoplug”) by users of the website www.immoplug.de. By using the services offered, users declare their agreement with these GTC.

  1. Contractual partner

The contract is concluded with the company Immoplug, Rankenstraße 24, 10789 Berlin, represented by the Managing Directors Ben Kiehl and Nikolai Reuther.

  1. Services

Immoplug offers virtual tours, photos & videos, drone videos and measurements & surveys. The specific services can be found in the respective product descriptions on the website www.immoplug.de.

  1. Conclusion of contract

The presentation of services on the website www.immoplug.de does not constitute a legally binding offer, but a non-binding invitation to submit an offer. By submitting an order, users are making a binding offer. The contract is concluded when Immoplug accepts the offer. Acceptance is effected by sending a confirmation e-mail to the e-mail address provided by the user.

  1. Prices and terms of payment

The prices for the services can be found in the respective product descriptions on the website www.immoplug.de. All prices include the statutory value added tax. Payment shall be made by bank transfer or other payment methods specified on the website. Payment is due within 14 days of receipt of the invoice.

  1. Right of withdrawal

There is no right of withdrawal pursuant to Section 312g (2) No. 1 BGB, as the services offered by Immoplug are services in connection with leisure activities.

  1. Rights of use

Users receive a non-transferable, non-exclusive right to use the virtual tours, photos, videos, drone videos and measurements & surveys created as part of the purchased services. Any use beyond the contractually agreed use, in particular reproduction, distribution or making available to the public, is prohibited without the express consent of Immoplug.

  1. Disclaimer for measurements

Immoplug expressly points out that the measurements and measurements taken are made to the best of its knowledge and belief, but that deviations due to technical reasons cannot be ruled out. In particular, Immoplug accepts no liability for the accuracy, completeness or correctness of the measured data.

Users accept that measurements and measurements may show deviations due to external influences such as weather conditions, technical conditions or other unforeseeable circumstances. Immoplug is not liable for any errors or inaccuracies in the measurements taken.

  1. Data protection and legal responsibility of customers

Immoplug points out that customers themselves are responsible for complying with data protection regulations and avoiding warnings if they publish the content created by Immoplug, in particular virtual tours, photos, videos or the embedded iframe, on their website. Immoplug accepts no liability for data protection violations or legal consequences resulting from the use of the content created.

Customers are obliged to implement appropriate cookie protection and other necessary measures in order to comply with the legal requirements for the publication of content on the Internet.

  1. Conflicts and disputes

In the event of disagreements or disputes in connection with the services provided by Immoplug, in particular with regard to the measurements and surveys carried out, the parties undertake to first seek an amicable settlement. The involvement of a neutral third party, such as a mediator, may also be considered for this purpose.

Berlin, 05.02.2023


Immoplug Rankenstraße 24 10789 Berlin Managing Directors: Ben Kiehl, Nikolai Reuther